Very friendly service and good communication about what needs to be done
Very friendly and down to earth service. They keep good records and they are very willing to discuss what needs to be done and other options. The costs are a bit high ($70 for oil change/tire rotation) but the personal attention makes up for it.
- Steve C
Professional and friendly
Excellent feed back from staff and fast turn around. Honest assessment and work ethic.
- James .
Truck service for electrical issues
When I arrived at the business the service person was responsive to the counter. Where he listened to my issues. They found additional issues with my vehicle and provided all services at a reasonable price. I want to thanks Chester's and Burlington Tire (Bill Anders) for recommending Chester's
- Buddy .
Quick service with high quality. Will be recommending to friends.
- Matt .
Oil and filter change - routine maintenance
Excellent service, no muss - no fuss. Quick in and out. Courteous
service. I have been frequenting Chester's Auto for several years and
I have never been disappointed with their service.
- Jim .
Amazing as always! Hands down the best repair man I've had work on my vehicles!
- Brian .
Chester's is first rate, they take the time to diagnose the reported problem, they just don't throw parts at the vehicle until it works!
Always know when I leave that the vehicle is ready for the road. When routine service is done, Chester's looks over the critical parts on the vehicle not just the oil and lube.
If there is an issue with the repair they will stand behind it and make it right.
- David .
Been going to Chester's for years. They are always fantastic! Fair, honest, well-priced, friendly, and locally owned!
- Katie .
Fixed my air conditioner cheaper than anyone else quoted. Very nice folks. Will use again.
- Brenda .
Chester's Auto Repair
Chester's Auto Repair was fantastic! Why? First, I am a woman with whom I felt Chester's Auto Repair was honest with me in my car problems. I had brought my car in because a large auto repair company had noted that my SUV needed the "sway bars" replaced and that my key lock needed replacement. The charges for two parts was extremely high. Since I goggled the price of sway bars ($40-$80 per one). I dropped in to see if Chester's Auto Repair could give me validation on the repairs and a quote.
Without a hesitation, Chester and Tina made me feel comfortable as a woman. Chester checked out my SUV. And came back with a third problem, the brake pads. I asked if he could provide a priority list because I needed to make these repairs at different times. He did not hesitate in providing me with his experience of the three repairs. Chester wrote down the quotes. One week later on the same day, I found my back window down. The electric gear was broken on the window. Now for a six year old car - a Ford -Escape-- this normally does not happen. I was at Chester's in the am to see if Chester could repair the back window. He could only find the part in Raleigh. And he was off to work on my SUV in providing me a quote. Tina drove me home, and Chester went to work in locating this very difficult part. Six hours later, he had the part and was working on my car. By 3:30pm, I received a phone call from Tina who said my car was fixed. I knew the price already from the morning because Chester had provide it to me. Tina picked me up and we went back to Chester's Auto repair. My SUV -Ford - 2010 - Escape back window was fixed. I HIGHLY recommend Chester's Auto Repair for the workmanship, experience, customer service, and being honest. I feel extremely comfortable to say, I have a new mechanic who will work on this Ford-SUV Escape! Chester's Auto Repair is the place to go for any attention to your auto! You will receive a honest feedback on your car's health, a locked in quote with labor, and verbal communications if you need to understand more about the car's problem. Hands down - Chester's Auto Repair is the place to take your car from oil changes to major problems to ensure you are safe in your car! Thank you Chester, Tina, and the team.
- Linda L. .
Friendly, professional, and done right!
- Da vid .
As always, the work was promptly done as specified or agreed upon; in some areas, beyond expectations.I would not hesitate to recommend Chester to my friends, and I do so, often.
- Sam .
Car Not Starting
Coming up on 200k miles. Chester and team diagnosed the problem (it was the starter) and repaired it quick! Found out that I also need a new battery. Great experience for the third time!
- Donald .
Quality of Service
Excellent quality of service. Extremely knowledgeable. Great to be able to Trust service and repair.
- Grant .
Always receive good service and a fair price
- Scott .
Have used Chester for many years and have never been disappointed. Quality service at a fair price. I highly recommend Chesters Automotive.
- Chris .
So glad to have found this shop!
Knowledge, customer service and pricing were all great! So glad to know that our college student will have the help needed if the car has problems again!
- Michelle .
Always great service!
I've been so pleased with Chester's service that I have recommended him to friends, and they have also been very pleased!
- Doris .
Most personable service I've ever had
I came in to Chester's in need of new break pads and was offered the most exceptional service. They gave me honest rates, friendly service, and fair prices. I will go to Chester and his team anytime I need maintenance or whenever I just have questions to keep my car healthy and happy.
- Madi .
Great people clean work and fast service,it's what people look for
When they take there auto to a service place.
- Geofge .
Needed a headlight bulb replaced and was in and out in less than 15 minutes! Excellent, fast service. Would highly recommend.
- Anna .
I would recommend Chester to anyone who needs car service. He is professional, prompt and very knowledgeable about vehicles.
- Kathy .
High Quality, Friendly Service!
Friendly, fast service! Went above what was was asked while fixing my side mirror, which saved me money in the end!
- Caila .
Very professional and friendly. They take pride in their work. It was my first time there with a major repair and I was impressed with their professionalism. I would recommend them to anyone who needs a good mechanic.
- Janette .
Chester's has always given me good service at a fair price.
- David .
Friendly car shop
I needed to bring my car in for a noise coming from the front part of my car. I had taken the car to 2 other shops and they were unable to figure out what was wrong to fix it. I was able to drop my car off and had the car assessed thoroughly. I felt that they were very fair and tried to explain to me what was going on. The thing I most appreciated was that when I was waiting for my friend to pick me up after I dropped my car off for work, the lady working at the front desk asked me if I was going to be late for school and if I was, if she could run me up the street herself. Definitely a nice touch that made me feel like a person and not just a customer!
- Bridget .
Professional, knowledgeable, and friendly car repairs.
I had a problem with my windshield wipers, and Chester looked at my car. The repairs were made, and they were cheaper than the car dealer. I have all my repairs, and car maintenance performed at Chester's Auto. Chester really knows his cars, and explains the repairs to you in a way you can understand.. He stands behind his work, so I don't have to worry about the repairs. I would, and do recommend Chester's Auto Repair.
- Richard .
Great service at a reaonable cost
I brought my car in because I was concerned about a noise in my brakes. My brakes were thoroughly examined and found to be in good working order.
- john .
I took my Grandaughter's car in for service, plus an issue when the car was stopping (breaks). Another servicer ( she was out of town at the time) told her she needed pads and routers on all four wheels. Chester diagnosed the problem and replaced the front pads only. Problem solved! Honesty and Inregraty !
- Dave .
Service above and beyond
At the suggestion of my tow truck driver, he dropped my car off at Chester's. Knowing nothing about Chester, I was pleasantly surprised when he called the next morning already diagnosing my not starting problem with a reasonably priced solution. He was prompt, courteous, and it was clear that he had my concerns foremost in his mind. I could not have been more pleased.
- Richard .
Great People,Fast Service ,Fair Pricing
Had issues with my Chevy Silverado called cheater and spoke to him personally and he got me in right away,will be bringing my vehicles to cheater from now on
- John .
Great service, very nice people, fair prices. Definitely recommend!
- Jack .
The issue with my car was diagnosed quickly, repaired & ready for pick up the following day. They mechanic was friendly & took his time explaining the problem.
I have used Chester's Auto Repair for many years.
They are professional, friendly & trustworthy.
- Darlene .
High Quality Service
My experience with Chester's was great. Chester was really knowledgeable and honest about the problems with my vehicle. Also the service was completed in a timely manner with high quality. Thanks.
- C .
Always great service!
- Richard .
Having my car serviced by Chester has always been a pleasurable experience. I feel I am dealing with a trustworthy, highly professional company that is caring, beyond just repairing.
- ROY .
Chester is Tops
Without hesitation, I would recommend Chester's Auto Repair. He runs his business professionally and is always courteous and easy to deal with. It's evident to me that he takes pride in doing a good job for his customers because the work quality is very high. Not to mention the fact that he is incredibly quick and will have you back on the road much sooner (many times the same day) than other garages. The pricing is very fair too. If you need help with your car go see Chester!
- Chip .
Glad I have finally found an Honest mechanic. next time i need work on my car it will be done at Chesters. They know what they are doing. No guessing. If they don't know for sure what is wrong they won't say try this>>>
- brandy .
Good service, stands behind what they do. I trust the recommendations they make for my vehicles.
- David S
Always good service
I use Chesters because of their friendly way of dealing with you no matter what your car needs or whether it's my new car or my 22 year old truck. He is honest on what your vehicle needs
- T. Jay .
Radiator Leak 460 miles from home
Only a 5 stars rating because I could not provide a higher score. The folks at Chester's deserve 100 times that many stars in my opinion for the work they did for us recently. In less than 2 hours, they diagnosed my problem, ordered the required replacement parts, had the parts delivered, and, most importantly, installed the parts and had me back on the road. All of this work was done, by the way, completely unannounced without a scheduled appointment.
Words can not express the gratitude I have for Chester, Tina & the entire staff at Chester's Auto Repair.
Having car problems on the road away from home is never fun but I can only hope that if it ever happens again it happens near Elon, NC.
- Brian .
Chester and his crew are fantastic! They replaced the brake pads and a sensor on my 2010 Mini Cooper. Fast, efficient, honest, and just all around great guys! I will be going to them for all my car services!
Thanks, Chester! Your shop is the best!
- Rhoda .
At Chesters they found the defect and repaired it. The work was excellent.
- George .
Chester's Auto Repair
Excellent Service!!!! Let me know what I needed and did not try to sell services I did not need.
- Joyce .
professional and very friendly
understood my problem and took actions that resolved it with as little time and cost to me yet did not compromise the quality of the fix
- Dan .
My nephew was in town from Pa. to attend his father's memorial service. His car broke down and we contacted Chester's Auto Repair to see if they could help us. The staff stepped up and repaired his car without an appointment. Good service, good price.
- Greg .
Thank you for the prompt, courteous service and excellent work you did for me today! As always, the work was accomplished quickly and expertly; today's job was the replacement of a left front wheel bearing.
- Sam .
Friendly and professional
Chester's is what you look for in the auto repair world - friendly, honest, fair, and skilled! We are always happy with the service and advice we receive from Chester. Be it routine maintenance or a complex automotive diagnostic and repair, Chester's is the place to go. As a bonus, they treat you like friends with respect and kindness. How refreshing!
- Debbie .
Absolutely the best service I've ever had . Did not feel like I was being taken advantage of. Made my concerns with my vehicle. Worry free. Thank you so much for your help and professional services that was provided to me.
- Lesia .
Blower Motor went dead
Blower motor was not blowing any air. Chester's found out blower motor was bad, already had replacement on the shelf, replaced, and I had AC working again in my car!
- Jody .
Braking system work
I have used Chester's Auto Repair for a number of years and have always found the work to be completed in a top notch manner.
I would definitely recommend Chester's to a friend.
- Jim .
As always, great work!!!
You can always count on Chester and his staff.
- Al .
As a devoted customer, I'm always more than satisfied when my vehicles are serviced there. Chester treats me with most respect, always have my best interest at heart, prompt, and very dependable. I find that work done at Chester's automotive is A ONE OK, and that's what makes me a devoted customer.
- John .
Fair and honest
I've been going to Chester's for years and have always found the service great and quality of work excellent. Chester always calls before doing any work and is honest and fair with his prices.
- Joe B
Very efficient and knowledgeable.
Chester was professional and patient with all of my questions regarding my P0301 code. He and his technician had finished troubleshooting and offered a solution before lunch.I will refer other's in the future.
I tried to save money and buy an inferior coil pack and as it turned out, that was the cause of my misfire.
- Damien .
There are still honest mechanics in the world and Chester's auto shop has them! Everything was explained in detail and the price was right.
- Donald .
Chester's automotive provides consistent excellent service. I take my car in to Chester for everything from oil changes to bigger service. His prices are fair and his service is fast. Can't ask for more than that!
- K .
Best Auto Repair Shop
We are so fortunate that Chester's was recommended to us by a friend. They are knowlegable about all makes of cars. We have a Volkswagen Beetle that has needed several repairs. Chester's has always been able to diagnose and fix the problem. More important they are honest and can be trusted to give the best service for the least expense to your wallet. Can't say enough good comments about Chester's.
- Susan .
Needed work done on the truck at the last minute before leaving on a weekend camping trip. Chester & his team were sympathetic to our situation & completed the work required in timely fashion with short notice.They earn your business every time.
- Chuck .
Service you can trust
Finally a service center that I can trust! I've had so many bad experiences with other service centers that I was hesitant to take a chance on a small town auto repair shop but I'm so happy I did. They checked my brake pads and rotors and let me know I didn't need to replace them yet, changed the oil, and serviced the transmission. Chester and his wife were very friendly and I felt like I'd known them for years. Great experience!
- Tammy .
Chester's Auto Repair
I have used Chester's Auto Repair for a number of years as my go to car shop when either of my family cars need repair or just normal maintenance. I have always been satisfied with the work that they do.
I can always count on fast, friendly, professional service.
I would confidently recommend Chester's to any of my friends.
- Jim .
First rate service, does it right the first time, looks over the whole vehicle not just at the assigned task. Stands behind the work they do, easy to do business with.
- David .
Definitely will revisit for future work, and will refer to others.
The upfront greeting, attention and service was extremely professional! I received a call very quickly on estimated charges for the complete repair of my truck, and then it was followed up with another call at the end of the day notifying me that the truck was finished. The truck had been running very rough, and misfiring, when I picked it up, it was running better than it has in a long time, I am extremely satisfied with the work that was done, and the honesty that was also included involving potential repairs that were not necessary at this time, and that is hard to find today! based on everything I experienced, I will definitely return for all future work needed on my 2 vehicles, and have been referring Chester's Auto Repair to others. Great Job, and Thanks!
- Mark .
Glad to find Chester's!
I just moved to the area and needed to find a good repair shop. I saw the great Yelp reviews for Chester's and decided to give it a try. Am I glad I did! Honest, straightforward, and reasonably priced. I'm definitely going back.
- Doris .
Good as usual
Just an oil change this time, but done promptly & efficiently.Ready as promised.
- Chuck .
Very Good Customer Service
I feel very confident that only the necessary repairs are done when I bring my car to Chester's. The repairs are made with focusing on quality and customer satisfaction.
Chester & Team
- Steven .